Auto – I’m very familiar with the concepts, terms, and contracts. I picked the mass market carrier with a reasonable price and most easily accessible policy documents and overview to consult in the event I need to make any changes or manage my policy
Home – I fix everything myself and would only ever file a claim for catastrophic damage. I picked the highest claims satisfaction insurer I could find and selected a high deductible. I hope to never need them lol
Unfortunately, my home carrier’s auto product was nearly twice as expensive (!!!) as other carriers so I’m split between companies for the near future
towerrh on
Customer Service. The ability to handle claims effectively and efficiently.
stayclassypeople on
I’ve always wanted to be a part of a cult (USAA)
321_reddit on
Claims processing and customer service
firenance on
Reputation for claims handling and financial stability.
JenOkie on
I worked for them for 23 years. Tried to switch after I lost my job in a huge layoff, but no quality insurer could touch their rates.
Tessoro43 on
Nowadays it’s just about the rate. Auto Insurance in CA is impossible to pay.
10 Comments
I chose my agent, the insurer was a byproduct.
Auto – I’m very familiar with the concepts, terms, and contracts. I picked the mass market carrier with a reasonable price and most easily accessible policy documents and overview to consult in the event I need to make any changes or manage my policy
Home – I fix everything myself and would only ever file a claim for catastrophic damage. I picked the highest claims satisfaction insurer I could find and selected a high deductible. I hope to never need them lol
Unfortunately, my home carrier’s auto product was nearly twice as expensive (!!!) as other carriers so I’m split between companies for the near future
Customer Service. The ability to handle claims effectively and efficiently.
I’ve always wanted to be a part of a cult (USAA)
Claims processing and customer service
Reputation for claims handling and financial stability.
I worked for them for 23 years. Tried to switch after I lost my job in a huge layoff, but no quality insurer could touch their rates.
Nowadays it’s just about the rate. Auto Insurance in CA is impossible to pay.
Reputation
They won’t drop me.