I had flood incident a month ago and have had a rental car paid for by my insurance company supposedly for the last month. Well, apparently they forgot to re-authorize the contract for 24 days and the rental car company has their fleet resolution team on me and now I am in DNR (do not rent) status.
This is my second claim this year (and actually in my life) with a normally really great [military family đ] insurance company. First one was January, pothole then ice and it tore out my front underside, ended up being a $4000 claim. Had a nightmare experience with the rental car company then.
The most recent incident was when I got stuck in rising waters and they still havenât come up with an estimate for my vehicle.
The rental car company called me into ârenew the contractâ at which point they confiscated the car and now Iâm stuck at home, canât work (I drive seniors to doctors appointments) and am in a do not rent status because my insurance company messed up. How do I deal with this?
Insurance messed up on rental car authorization
byu/Lost_Manufacturer_24 inInsurance
Posted by Lost_Manufacturer_24
2 Comments
Try contacting your insurance company first.
What is your contract time for the rental car as most policies only pay for 30 days.