I created a Blockchain.info account back in 2013, and I still have an email from 2014 to prove it. When I click on the link to my wallet, I just get a "that page doesn't exist" screen on Blockchain.com.
I tried logging in with both my email and identifier, but both times my account showed zero balance, and blockchain emailed my google account to verify it was me, so they know who I am. The last time I checked was probably 2018 or thereabouts, and I had about £800 in BTC. Does anyone know what happened or if I have any recourse? Nobody has had access to my password, it was saved on a portable drive.
What happened to my wallet?
byu/Dog_Bread inBitcoinBeginners
Posted by Dog_Bread
3 Comments
It seems like you did not own the bitcoin. You had them in an online wallet that isn’t avaible anymore.
Having the password on a hard drive does not matter to be honest, not in a good or bad way.
If you want to own bitcoin you need to have the seed phrase to restore it.
Do you mean Blockchain.com?
That is a horrible company and wallet that should be avoided but you can try contacting their support
https://support.blockchain.com/hc/en-us/requests/new
In the future avoid web wallets and always use self custody