Hi everyone, so I recently moved back to the USA after living abroad for 5 years (7 total but 5 consecutively) and C.L.U.E. says I was in two collisions, one in 2022 and another in 2023. This isn’t possible as I wasn’t even living in the USA at the time and never drove while I was out of the country. On top of that, my previous license expired in 2021 and I didn’t get it renewed until very recently. How is this even possible and what should I do? This has raised my premium substantially..
C.L.U.E. says I was in two accidents when that’s impossible.
byu/ThunderThighsMegee inInsurance
Posted by ThunderThighsMegee
3 Comments
Maybe the car you have now was involved in those accidents? You need to prove to the underwriter you weren’t in the country at the time of those accidents.
I recently had the same issue. I contacted them and provided proof that I was not involved in said accident. They literally removed it the next day. I suggest you get in contact with Lexis nexis and submit a report explained and proving proof it was not you.
Start a dispute process with LexisNexis and ignore what everyone else may suggest, such as saying you’re somehow “mistaken” lol. Your CLUE records should also list a source for each record. You should also request your Verisk report as well, to make sure there’s no other evidence of unindented or intentional identity theft/fraud.