What happens if it takes 21 days to find and fix the water leak with a claim, after initial remediation (but more is needed) but no restoration has yet occurred?

    Came back from trip, several rooms flooded carpet. Insurance preferred remediation removed carpet, dried things out over a week with water supply off. Insurance paid for Leak detector at day 9 but they couldn’t find the leak. Since house was thereby deemed “habitable” insurance stopped paying hotel and we moved back in 11 days later after start of claim. Except we couldn’t turn water on without leak continuing in corner of closet.
    While in ongoing communication with leak detector I hired a plumber to cut drywall on day 21 and we finally found the leak in a shower hot water valve. It is wet back there and under laminate, never touched by remediation company, but source of original leak.

    My question is: is this the same claim?

    Further remediation for water damage has to occur. All the restoration needs to occur. I’ve been living in house unable to turn on water.

    The leak detector said he’d send an amended report.

    I did not cash the check from the adjuster she mailed yesterday if that matters.

    Is it same claim?
    byu/Pennyrimbau inInsurance



    Posted by Pennyrimbau

    1 Comment

    1. barbe_du_cou on

      is the newly discovered water damage a result of the water leaking from when you were on vacation or was it the result of turning the water back on after the initial cleanup?

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