Abusive Mortgage Practices at Navy Federal

BLUF: Navy Federal took back a credit and increased closing costs the day of closing.

I worked with Navy Federal to get a mortgage for my first home last month. Throughout the process, I intended to close early and they agreed it was possible. My contract said to close no later than Tuesday, which was the last day of my apartment lease. Every conversation had us closing no later than the previous Friday, but on Wednesday they told me I would be lucky to close the following Tuesday.

I thought that would be the end of it, but Navy Federal got worse. On Friday, they sent me the FINAL Closing disclosure with all fees and credits listed. I reviewed and signed the disclosure and wired the closing balance to the law firm.

At 9:00 the day of closing, Navy Federal sent a new closing disclosure without credits and increased fees and told me if I didn't sign I wouldn't close. I had to pay the additional fees or I wouldn't have had anywhere to move to.

Navy Federal investigated and found that a phone call was "unprofessional" but nothing was illegal.

What actions do I have to get resolution?