I received an email from my insurance company (USAA) asking for pictures of my car because of a collision on March 10th in Henderson, Georgia. I haven't been in Georgia in over 10 years. called the claims adjuster and said that it wasn't me and I sent photos of my car as they requested.

    The other insurance company is also USAA and my adjuster requested more info and the police report from them. Any suggestions besides waiting for them to figure things out?

    Collision claims against me but I wasn't involved.
    byu/jeffinRTP inInsurance



    Posted by jeffinRTP

    3 Comments

    1. Wait for them to figure things out, provide what your insurance asks. If they ask for a statement from you give one stating you weren’t involved. This happens sometimes when an insurance company gets some random info that matches yours and files a claim based on that. Your insurance should deny and the other won’t have any evidence to prove you were involved so they can’t win in arbitration. Don’t worry too much

      Edit: just saw the other insurance was also USAA, can’t say for sure how they specially handle these but at my company it a word vs word with no evidence. Your claim would just get closed

    2. This can happen sometimes when a plate ie entered wrong. It could be off by a digit or the wrong state entered when searched.

      I have seen times a New York Plate and Ontario Plate with the same letters and numbers. If someone put the wrong state down it would come to you. This is also why an insurance company has to talk to a person before paying out a claim.

    3. Hi JeffinRztP, Im in Sydney. We have a magazine here called Choice Magazine, it investigates products so that consumers can make a riggt decision. It also provides info to consumers. The article was about insurance & OLD incidents, which being back investigated to satify shareholders that the company is doing its job. In some cases, poor people who remember the incident and are told they need to apply payment, because its being reinvestigated. Most of these are 10 years and over. Im glad I saw that article. 2 weeks later I get a call from QBE, leaving a message, wanting to confirm my details about a fire incident and if I could call back.

      I had ‘stupidly’ brought a battery into my apartment. Our council was doing clean around the suburbs so stuff you dont want goes to the kurb for pick up.

      I did not know I had a damaged lithium battery in my appartment. I thought it was something else. Someone had put it in a sock and left it in a gutter in another street, that I pass by on my walks sometimes. It sat there for a few days in the plastic bag.

      On the eve of the clean up, I pick it up in another plastic bag along to put to the curb.It starts crackling, and catches fire as the lift is about to close. I put my arm out to stop the lift door from closing, and I call help fire, luckily my neighbour was chatting at their door with someone. They go to get a wet towel, I run to get a bucket bowl, near by in my appartment and put the bag in the bowl and I run back and forth throwing water, on it in the bowl. Luckily the laundry was next to lift.

      The foyer fills with smoke, the alarms go off everyone runs down stairs but me, still dowsing and drowning the litium battery in water. The Firies turn up, by this time, the whole building have poured out into the carpark, and Ive run downstairs with the fizzing battery in water, and left it on the grass by the curb for Firies to check.

      It was left there just like that, for weeks.

      I call the government EPA Environment Protection Agency, who says we will send someone who is a contractor who then takes the lithium battery apart and onsells the parts.

      The Strata company and Committee of the building I live/rent in, and the real estate agent DONT contact me for payment for the damage to the lift floor. Which was minimal, 1 square of lino, but they had to pull up the whole floor for aesthetic purposes

      I never hear from anyone, I questioned all groups, they say no you are not liable. But I get a slap on the wrist. We do not have lithium battery legislation laws yet for appartment buildings and there are no EVs in the carpark.

      I get a call from QBE insurance 6 months later, checking the fire incident and its payment, they didnt have the address or my name right.

      When I called QBE back I mentioned that I was not deemed to pay, for the incident, and their info was wrong, they said we will chk for you, ‘Oh! it looks like its the wrong State,!!! Supposed to be Melbourne, You wont here from us again ever ‘.

      Which told me they are going through a database of incidents, and double checking for payment. Unless you say it was settled, they will put you in the machine and try to have you pay, to please shareholders.

      Dodgy as !!! Glad I saw Choices article…its a real thing! bordering scam!

      ps I may not be doing the article justice…but I rembered and put into practise what they had said to do in the article. Question them, the Insurance Company I mean.
      thanks for reading. Its long.

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