Received Substantial Charge for Ambulance Over a Year Later

Hopefully someone on this sub might be able to help, because I am lost when it comes to insurance. I drove to the ER August of 2023 for a heart-related issue. The ER needed to transport me to a hospital a city over to monitor me overnight. I wasn’t given an option to drive but my heart had stabilized at the ER. Get the bill which after insurance was about $6,000 that I owed. Finally paid all of that off a month ago. Then I get a letter, today, in the mail showing an additional $2450 for a 10 mile ambulance ride between hospitals.

What’s weird is the nurse at the ER had told me they didn’t charge for rides between hospitals. So I was completely surprised to get anything at all, let alone over a year later, and my insurance denied to cover any of the cost.

I changed employers earlier this year, though it is the same insurance provider. Do I have any options here, or do I just call them and get some type of payment plan set up?

Thanks!