Hello – My Father was a marine and passed away. I have been trying to get in contact with DFAS to stop his retirement pay and to see if he signed up for survivor benefits.
I have been cycling between three different numbers I have for them and I keep getting "You have reached the DFAS automated information center. We are having technical difficulties processing your call. please try again later." and then it hangs up. This has been happening for three days.
I don't know what to do.
thanks
Help with Father Passing & DFAS
byu/KakashiKes inMilitaryFinance
Posted by KakashiKes
3 Comments
is*
Sorry for your loss.
Try [https://www.dfas.mil/RetiredMilitary/survivors/Retiree-Death/](https://www.dfas.mil/RetiredMilitary/survivors/Retiree-Death/)
Try the customer care center 1-800-321-1080 or 1-317-212-0551 (during business M-F, Eastern Time)
I’m sorry for your loss. You can do it online. [askDFAS – A DFAS Customer Service Tool](https://corpweb1.dfas.mil/askDFAS/ticketInput.action?subCategoryID=18004)