Amica insurance tells me to use Progressive

I am shopping for quotes for auto insurance for 2 new cars. When I called Amica, before I had given any of my information they told be that have a 3 week hold on any quote. I said that’s ok, I don’t have the cars yet. I currently have no car and therefore no insurance. They then told me that if I need insurance I should call Progressive.

I’d read that Amica was top rated for customer service.

Is this normal?